Active Incident

Updated a few seconds ago

NOTICE - Apparent Issues Logging Into SIGNiXOperational

Incident Status

Operational

Components

Signing, API / Integration, Wizard / MyDoX Submission, Authentication, Webtest Environment, SMS / Text Messaging, Zoom Online Meeting Integration, Email Delivery, Push Notifications, Notary

Locations

Primary Data Center, Webtest Environment


August 17, 2026 12:13PM EDT
MONITORING

Some users are notifying us stating that they are receiving a blank screen, and they cannot log in. Due to the reverted code on Friday, it's possible some users will see an odd screen on login, particular when accessing MyDoX or NotaryDoX via saved links. To fix this, either login using your username and password at signix.net/login OR at the 'blank' page, hit F12, then right-click the refresh button and choose Empty Cache and Hard Refresh. if you're not experiencing any issues, you're likely not affected by this caching issue.

Signing




Operational

API / Integration




Operational

Wizard / MyDoX Submission




Operational

Authentication




Operational

Webtest Environment




Operational

SMS / Text Messaging




Operational

Zoom Online Meeting Integration




Operational

Email Delivery




Operational

Push Notifications




Operational

Notary




Operational

External Services

Amazon Web Services

AWS EC2

AWS S3

Mailgun

New Relic

Sinch

Status.io

Twilio

Zoom

1

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